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Support Phone: +91 7477313663

Email: contact@oligne.com

Location: Metiabruz, Kolkata

Cookie & Tracking Policy

Last updated: September 25, 2026 | Operating Entity: OLIGNE (Proprietorship: Abdur Rahim Sk | GSTIN: 19PYYPS6172Q1ZG)

This Cookie Policy explains how OLIGNE ("we," "our," or "us") uses cookies, local storage tokens, and related web technologies on oligne.com and its subdomains in compliance with the Digital Personal Data Protection Act, 2023 ("DPDP Act").


1. What are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites function efficiently, preserve user login states, enhance platform security, and provide commercial analytics to site operators.


2. Categories of Cookies Used on OLIGNE

A. Strictly Necessary & Security Cookies (Always Active)

These cookies are essential for core platform operations and cannot be disabled. They do not store personally identifiable commercial data without authorization.

  • oligne_buyer_session: Preserves buyer sign-in credentials and cart/wishlist state.
  • oligne_seller_session: Secures supplier dashboard authentication.
  • oligne_csrf_token: Protects forms against Cross-Site Request Forgery (CSRF).

B. Performance & Analytics Cookies (Opt-in)

These cookies help us understand how wholesale buyers and suppliers interact with our marketplace so we can improve sourcing workflows, page speeds, and catalog navigation.

1. Google Analytics 4 (via Google Tag Manager)

Operated by Google LLC. Helps measure visitor counts, bounce rates, traffic origins, and product search queries.

  • _ga / _ga_*: Used to distinguish unique users and maintain session status across page requests (typical lifespan: up to 2 years).
  • Privacy Safeguard: Governed by Google Consent Mode v2. Analytics telemetry remains restricted until affirmative cookie consent is provided.

2. Microsoft Clarity (User Experience & Session Diagnostics)

Operated by Microsoft Corporation. Captures anonymized behavioral metrics, heatmaps, scroll depth, and interaction replays to detect broken links, UI friction, and device rendering bugs.

  • _clck: Persists the unique Clarity User ID and settings for our domain (lifespan: 1 year).
  • _clsk: Connects multiple page views by a visitor into a single Clarity session recording (lifespan: 1 day).
  • CLID / ANONCHK: Analyzes anonymous navigation pathways and referral campaigns.
  • Privacy Safeguard: Strict Sensitive Data Masking is enforced. All form input fields, contact details, email addresses, passwords, and numbers are masked by default to ensure confidential trade details are never recorded.

3. Internal Server-Side Telemetry

Records catalog product views with masked IP addresses (the last octet is masked, e.g. 103.21.244.0) to power verified supplier impression counts without tracking individual users.


3. Managing Your Cookie Preferences

When you first visit OLIGNE, a Cookie Consent Banner is displayed allowing you to choose whether to accept performance cookies or restrict usage strictly to essential security cookies.


4. Inquiries & Contact Desk

OLIGNE Compliance Desk
Email: contact@oligne.com | Phone: +91 7477313663
Metiabruz, Kolkata – 700024, West Bengal, India